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Terms & Conditions

1. General about the website and its functions
1.1 We welcome you to the website www.pexlivanidis.com, which for the sake of brevity will henceforth be referred to as the "Website" or the "E-shop". This Website belongs to the Company with brand name “PEHLIVANIDIS LAZAROS SINGLE MEMBER P.C.” and with the distinctive title "PEXLIVANIDIS SPARE PARTS" based in the Municipality of Oreokastro, 10 km from Derveni Thessaloniki, with VAT number 801998768, Tax Authority of Lagada registered in the Thessalonikis Trade and Companies Register with number 167894304000, with the phone contact number 2310681597 and email address info@pexlivanidis.gr, which will henceforth be referred to as the "Company". This website is our online store through we present the products provided by the Company for sale, which in detail are spare parts for agricultural machinery of original or aftermarket origin, as well as used agricultural tractors and will henceforth be referred to as “products”. All of our products can be ordered from our online store, with the exception of the agricultural tractors presented in the "TRACTORS - MACHINERY" section, which can only be ordered from our physical store or by phone communication. All of our products on sale are accompanied, when is needed, by all the required certificates and documents, according to European and Greek Legislation.
1.2 Browsing our website and making purchases from our online store is subject to these terms and conditions, the Privacy Policy and the Cookies Policy. Telephone orders (remote contracts) are also governed by the specific terms and conditions. These terms and conditions, the Privacy Policy and the Cookies Policy constitute a single text, which is referred to as a whole for brevity as "Terms and Conditions". Before browsing our Website and proceeding with any transaction, we invite you to read these carefully terms and conditions, which you expressly and unconditionally accept by choosing to browse this Website and make your purchases through it. Consequently, placing an order shall entail the Customer’s full prior and unreserved acceptance of the Terms and Conditions by clicking on the “ I have read and accept the terms and conditions of sale” button. In case you dispute or disagree with part or all of these "Terms and Conditions" please refrain from accessing and browsing the Website, but also from making online purchases.
1.3 The Company has the possibility to unilaterally modify the Terms and Conditions, without any previous update, as to all or part of their content, per any time. You can be informed about this modification through the specific Website, where the date of the last revision of the terms and conditions is indicated each time. It is clarified that the change of the Terms and the Conditions does not concern orders that you have already made based on the procedure, which is described in the General Terms as applicable at the time of the order.
1.4 The Company also reserves the following rights in relation to this Website:
a) Update, upgrade or limit all or part of the content of the Website and the products of our online store
b) To modify or withdraw the presented products
c) To modify and renew the prices of the products
d) To add, modify and remove special offers and discounts on products at its absolute discretion, without requiring prior notification of the user
e) To renew or upgrade part or all of its external appearance (interface), structure or configuration of the e-shop, as well as the technical specifications
f) To restrict access and browsing to all or part of our website shop
g) To cancel, suspend or permanently terminate the operation of this Website, without justification and at any time, without the obligation to inform the users beforehand
1.5 The website provides the user with the possibility to search for products based on the criteria chosen by him/her through the special search tools. For this reason, the Company bears no responsibility for the automated results extracted by the user based on his/her own selected criteria, nor for the suitability of the specific products for the purpose desired by the user. It is therefore made clear that the user is solely responsible in relation to the extracted results, their accuracy and correctness.
1.6 To make a transaction through our online store, you must be over 18 years old, otherwise you are asked to refrain from any action. By registering on the website or placing an order, the customer represents and guarantees to the Company that he/she is of legal age and has the legal capacity to enter into a contract. When placing an order, you undertake that the information you provide us is true and accurate and that you are the authorized user of credit or debit card used to complete your order.

2. How can I create a user account ?
To create a user account, select registration from the menu bar and there you fill in the personal information requested such as name, surname, country, city, address, postal code, telephone number, VAT number and the competent tax authority. These data are provided to the Company for the sole purpose of processing your orders, while the creation of the user account and the storage of your personal data has the sole purpose of easier browsing on our website and the faster placement of your order through our online store.

3. Description of transactions carried out through the online store
3.1 Our website-online store is reserved for retail sales to private individuals for personal purposes (the customer). More specifically, the customer is defined as any natural person who acts for reasons that do not fall within their commercial, business or independent professional activity. On the contrary, a supplier is defined as any natural person or any legal person, regardless of whether it is governed by private or public law, who acts, even through any other person acting in its name or on its behalf, for purposes related to the commercial, business, or his professional activities.
3.2 To avoid any misunderstanding in case the buyer wishes to send an invoice in the name of his Company then it is automatically recognized by our system as "supplier", while if he is a natural person and wishes to send a receipt, then he is automatically recognized by our system as a customer.

4. Description of the products
The products presented on the Website, their properties and characteristics, are described based on the information provided to the Company by the original supplier/manufacturer of the product. The Company is not obliged and is not in a position to check the completeness and correctness of the described characteristics and properties of the product and consequently has absolutely no responsibility for what is mentioned. Therefore, the Company is not obliged to compensate the customer for any positive or incidental damage caused to the latter due to product defects or the lack of agreed properties. Some of the products will not have photos due to their volume or difficulty of finding them in the warehouse in case the purchase can take place only upon order.

5. Order terms and stages
5.1 
The presentation of the Company's products through this Website or the presentation of the products orally through telephone communication with the customer constitutes the invitation to the buyer to submit a proposal.
5.2 In case of telephone orders, the customer is asked for his address, his electronic mail (e-mail) and a mobile phone number, in order to receive the necessary communication regarding the confirmation of the order and its progress. In the case that the customer does not have an e-mail address or mobile phone number, before the order is being received from the carrier or from our physical store, the customer signs the confirmation form and is bound by the terms and conditions of the sales contract. Telephone orders (distance contracts) are also governed by these terms and conditions
5.3 When visiting our Website, you may be asked to share and provide your personal information (name, last name, profession, email address, shipping address, etc.) in order to process your orders or to offer our services. Any personal data that you provide anywhere on the website and the services of the www.pexlivanidis.com website are kept exclusively and only for reasons related to your transactions with us, or where there is another legitimate interest in the processing that may be carried out or if this is required for reasons of public interest by the Law to the competent and only authorities or if you have given express consent for other processing
5.4 In any case the employees of the Company who have access to your personal data are specific and authorized on a case-by-case basis for this and access of unauthorized persons to your personal data is prohibited. Every reasonable measure to secure your data has been taken by us. Your personal data in extremely rare and special cases, may also be disclosed to the Company's affiliates for the purpose of supporting, promoting and performing your business relationship with us, but always under conditions that fully ensure that your data is not subject to any unlawful processing.
5.5 The user entering our online store can choose the product of interest by clicking on it, using the specific criteria available through the search tools. By choosing a specific product, the user of the Website, has access to its photo and description of its features and properties, as made by the supplier/manufacturer
5.6 Through our website, used agricultural tractors are presented in "TRACTOR-MACHINERY" category, which are accompanied by a description of their characteristics and their corresponding photos. For this particular category products, it is not possible to order online through the option "Add to cart", but are presented to interested parties, who can complete their order after contacting the Company by phone or directly in our physical store
5.7 If you wish to purchase the product, you must select "Add to Cart" in order to proceed to the next stage required to complete the submission of your order. At this point you will have to choose if you wish to sign up to our website (or if you are already a member, log in with your credentials) or if you wish to proceed as a guest. Creating an account on our website has for the sole purpose of making your browsing on our website easier, without having to add the personal information for the billing and shipping of the order each time
5.8 After submitting your order, you must choose one of the proposed delivery methods for your order, from those detailed in Article 7, as well as the proposed payment method, as described in Article 9 hereof.
5.9 During this stage you are informed for corresponding transport costs, depending on the selected delivery method. If the product is not transported with a courier but with a transportation Company, after the choice of the customer, the cost of transportation is determined individually between the customer and the Company through telephone communication, after the completion of the order. The transportation cost is determined at the page of final cart before the submission of the order. After you have finished selecting the delivery method and mode payment, then submit the offer to order for the purchase of these products and continue by pressing the "Complete Purchase" button. In this way submit proposal to the Company for the conclusion of the contract for the purchase of the products you have chosen.
5.10 Following that, you receive an automated email, at the e-mail address you have provided us with and as appropriate:
a. If the product is available, the confirmation of your order by e-mail constitutes a declaration of acceptance of your offer and conclusion of the contract. This message includes billing and shipping information according to what you stated when submitting your order, the products you selected to purchase, the method of payment, as well as any other information that we deem appropriate to share with you for the smooth processing of your order
b. If the product is missing, the indication is displayed for the specific product "out of stock" or "upon order". The customer interested in this specific product, ca ability to fill in his personal information in the form of interest, in order to get informed when the product will be available. Filling the required fields and sending the request of interest does not constitute submission of the order, as your order will only be accepted if t the availability of the product following the Company's communication with its suppliers is confirmed. Once availability and expected delivery time are confirmed, the Company will contact you by phone where the order is confirmed, the sales contract is concluded and the more specific terms are agreed upon. In case you want us to order specially the product for you, which is shown as "out of stock" or "upon order", you are required to pay an amount equal to 50% of the price for products over €100 or 100% of it for products under €100, by cash or bank deposit as mentioned below in the proposed payment methods. Any amount in any of the above cases is reserved as guarantee. In case the availability of the product is confirmed, then the full payment of the price is completed, while in otherwise the amount committed as a guarantee can be returned to you. This option is not available for orders from abroad.
5.11 The Company reserves the right to refuse or cancel an order from a customer with whom it has a dispute over the payment of a previous order, or who has acted in breach of these Terms and Conditions or in the event od objective suspicion or fraud.
5.12 For any question or suggestion or statement related to these matters you can contact us by email to our email address info@pexlivanidis.gr
5.13 For your rights regarding personal data, find out more by clicking Privacy Policy and Cookies Policy

6. Product prices/ What applies?
6.1 
The prices of the products listed in our online store are in euros and include VAT. These prices apply only to purchases made through the website. The listed prices do not include the shipping costs of the product, nor any deductions or withholdings provided for Organisations, Authorities, Bodies etc. Sales abroad are not exempt from VAT. Customs duties and other taxes must be paid by the Customer.
6.2 The Company reserves the right to freely set product prices, modify them anytime, add, remove and modify special offers and discounts in products, posting the new price on the Website and our online store, without having the obligation to inform the user beforehand.

7. Delivery arrangements and shipping costs
7.1. During the submission process, you will be asked to choose one of the following delivery options:
a) Product orders weighing up to 15 kg and as long as their volume allows, can be delivered via a courier Company.
b) Orders of products weighing more than 15 kg or of large volume can be delivered through a transportation Company or through a courier Company with the extra charge provided by this company for each extra kilo.
c) Either for orders made by phone or through our website, the customer may choose the collection of the products from our retail physical store in the Municipality of Oreokastro, 10 km from Derveni Thessaloniki,
d) Orders from European and non-European countries, are delivered via courier companies such as DHL or TNT (FedEx). For these orders, the average delivery time is 10 working days.
7.2. The cost of delivery the product is reflected on the order page before the checkout. Depending on the delivery method you have chosen, the final total cost is also determined according to the above distinctions.
7.3. In the details of the description of each product, you can find the indicative delivery time is also indicated of the product, which is calculated based on working days.
7.4. The Company cannot guarantee the timely delivery of the products to the customer, when the latter has chosen delivery through a courier company or a transportation company as the delivery method, as these companies perform these deliveries at a time that they themselves determine depending on the delivery address. Deliveries may also be delayed due to force majeure or fortuitous events or events beyond our sphere of influence or responsibility. In the event that you wish delivery to be made within a certain period, we invite you to contact us at info@pexlivanidis.gr to be informed of this date in order to avoid any problems in relation to products that are either unavailable or cannot be fulfilled and to provide the Company with information in relation to their future availability.
7.5. In case you do not receive the product on the agreed delivery day either from the courier company or the transportation company or from our physical store due to your no-show, the Company bears no responsibility.
7.6. If the carrier has been instructed by the consumer to collect the product from him, in the absence of a relevant choice by the supplier (Company), the risk is transferred to the consumer from the delivery of the product to his carrier, without prejudice to the rights of the consumer against the carrier . The same applies in the event that the customer acts as a supplier (business, self-employed, self-employed) and chooses a place other than our physical store as the place of delivery. Otherwise, the risk is borne by the Company until the delivery of the product to the consumer or to a third party indicated by the consumer to receive the product.
7.7. The product is delivered to the customer, without the offer of installation or assembly services.

8. Delay of the order
8.1. The reasons for the delay of your order are as follows:
8.2. Product delay by the supplier/importer/manufacturer of the product: Our Company procures products from domestic and international suppliers. In cases of delay in customs or in transit, the product delays to reach our possession. In such a case, the Company is obliged to inform you of this delay, which couldn’t be foreseen in the first place, so that you inform us about the continuation or the cancellation of order.
8.3. Impossibility of communication: In case it is impossible to communicate by phone and/or through email communication after the placement of your order, to offer you information regarding the product (ex. availability) or ask for clarifications related to your personal information (e.g. the information you have entered are not correct and need to be updated for the execution of your order). In the event of an error in the recipient’s contact details, the Company shall not be held responsible for the impossibility of delivering the products.

9. Payment methods
9.2. 
The customer can choose one of the following payment methods:
a. With any credit card or debit card of Greek banks
i. The customer has the obligation and sole responsibility of correctly entering and completing his card details in the payment system. In case of inaccurate or incorrect information, the Company has the option of cancelling the order and informs you for that via e-mail to your provided e-mail address. In the event that the order is made on behalf of a company, the credit card used for payment must owned by the company. You expressly acknowledge that disclosure of your bank card number or other payment information to the Company gives us authorization to charge to your account the total amount for the products ordered. By placing an order, you represent and warrant that (i) the credit/debit card or other payment method information you provide to us is true, correct, and complete, (ii) you are duly authorized to use such credit/debit card or other payment method for the purchase, (iii) charges incurred by you will be honored by your credit/debit card or payment method company, and (iv) the final sum that you will be charged corresponds to the indicated price of the product, the shipment cost and the applicable taxes. You may choose to save your payment card details in your account for your next purchase. Such information is held and processed by the Service E-Pay E-Commerce of Piraeus Bank.
ii. The collection and processing of the payment information you enter is carried out only by the relevant financial institutions and banking service providers, who are solely responsible for processing them in order to complete your payment. For any issue you face related to your card, you must contact the relevant bank only. The Company does not keep payment card details. When you place orders, the data recorded and held by the company constitutes proof of the order and all previous transactions. The data recorded by PayPal or E-Pay E-Commerce of Piraeus Bank, constitutes proof of the financial transactions.
iii. For further information for E- Pay E-Commerce of Piraeus Bank, you can explore the website https://www.piraeusbank.gr/el/epiheiriseis-epaggelmaties/e-shop.
b. By bank deposit:
i. For this option you have to make the deposit to the account maintained by the Company at Piraeus Bank: IBAN GR80 0172 2680 005268108147980 within 2 calendar days from the date of receipt order confirmation message.
ii. At the deposit you must state your full name and your order number that appears in the e-mail confirming receipt. The Company bears no responsibility in the event that it cannot identify the order submitted by you with a paid payment if the deposit does not include the full name and order number as provided above. In any case, please note that the order is processed after the full amount has been deposited into the Company’s account. Company.
iii. In case the deposit is not made within 2 calendar days from the receipt of its confirmation email (confirmation of the conclusion of the contract) or in cases where the product is available upon order from the specific deadline which will be given to the buyer during his communication with the Company, the order will be completely cancelled and the product will be released. In this case it will you must place a new order. For an order from a foreign country, which is completed with a bank deposit, please send within 2 calendar days the proof of the bank deposit with the details mentioned above, while your order will only be processed after the appearance of the deposited full amount in the Company's account .
c. Cash on delivery at no additional cost for this option:
The possibility of payment by cash on delivery is provided up to the amount of €250. This amount may be modified depending on the applicable Greek legislation. This option is not available for orders from abroad.
d. Via paypal:
Payment via paypal only concerns delivery to the customer's place and cannot be combined with other payment methods. Moreover, it cannot be used for phone orders or purchases from our physical store. Paypal (Europe) is a Luxembourg partnership limited by shares, registered with the Trade and Commercial Register of Luxembourg under number B118349, having its registered office at 22-24, Boulevard Royal -L 2449 Luxembourg. For further information, the customer may refer to the following website https://www.paypal.com.
9.2. Upon each transaction, Paypal, E-Pay E-Commerce of Piraeus Bank and the banks of the issuer of the payment carry out the analysis of the transaction in order to limit the risks of fraudulent behavior.
9.3. The product is delivered to the person who completed the order by phone or through our online store and paid the price in one of the ways mentioned above. Delivery to a different third party may be made only at the request of the buyer, which should be in writing (either in the comments of the order, or by email to the Company's email address info@pexlivanidis.gr). If, however, a third party appears before the carrier, to the delivery address you have provided and states that he is in acting in the name and on behalf of the buyer upon your verbal authorization, is considered as acting in this capacity.

10. Right of withdrawal- Returns and Refunds
10.1. 
If the buyer of the product acts as a customer within the meaning of the Greek Consumer Law 2251/1994, he is granted a right of withdrawal within 14 calendar days from the following day of the receiving of the product by himself or by the third authorized person (carrier of the customer’s choice or another third party), without having to provide reasons for that decision and without any additional financial burden beyond the costs of shipping and returning the product to the Company.
10.2. For the exercise of the right of withdrawal, you must inform the Company, with clear statement, sent by post, fax or e-mail. You can use the attached form of withdrawal. The withdrawal form can also been completed directly in our website by clicking here. If you use this ability, we will immediately forward to your, the confirmation of the receipt of your withdrawal. After this period of fourteen (14) days, the exercise of the right of withdrawal is not available and the sale shall be firm and final.
10.3. Returning the product to the Company is at your own risk and expense. The return is possible either by delivering the product from you to our physical store (Company with brand name "PEHLIVANIDIS LAZAROS SINGLE MEMBER P.C.” and with the distinctive title "PEXLIVANIDIS SPARE PARTS" based in the Municipality of Oreokastro, 10 km from Derveni Thessaloniki, with VAT number 801998768, T OF Lagada registered in the Thessalonikis Trade and Companies Register with number 167894304000, with the phone contact number 2310681597 and email address info@pexlivanidis.gr,) or by sending the product to the address of our physical store with a transportation Company or courier of your choice. In any case, the return of the product must be made within 14 days from the day of the declaration of the withdrawal. If the product has been sent before the expiry of the above period, the return is considered as on time.
10.4. The product you are returning must be in perfect condition, in its original packaging and in its original condition, just as it has been received, without any damages, accompanied by the invoice of our Company, so that it is possible to identify your order.
10.5. In the case of minimal use-testing of the product, which is returned within the deadline set above, the Company will refund you 70% of the price was paid.
10.6. Upon receipt of your notice of withdrawal, we are required to promptly refund the price of the returned product, including delivery costs, within the prescribed time limits of the law. However, the Company maintains right to withhold the price until the product is returned or until at least the proof of delivery of the product is sent to the carrier for return. The refund is made either by depositing the specific amount of money to bank account of your choice or to your credit card if the price was paid by credit card. In case the price was paid in cash, its return is also made in cash, after the delivery of the product to our physical store.
10.7. In case the cancellation concerns only part of your order, it is returned shipping costs that apply only to the specific product being returned.|
10.8. If you have chosen to have the product delivered to you by express delivery or by a carrier of your choice, you will not be refunded the cost of the additional charge, which withheld by us.
10.9. For product returns from foreign countries, shipping costs are not refunded. The company does not bear the cost of outgoing remittances.

11. Defective products - products lacking agreed properties
11.1. 
Our Company makes every effort to receive your products without defects and with all the agreed properties listed in the description of the product, based on the manufacturer's/supplier description, in accordance with Article 534 of the Greek Civil Code.
11.2. Upon receipt of your product, you have the obligation to unpack it in time and confirm the absence of obvious external defects (e.g. damaged product, with wear, etc.) A reasonable time for the detection of such defects is 10 calendar days from the day of delivery of the product.
11.3. In the exceptional case that the product you received is defective or lacks any of the agreed properties, we invite you to contact us within the time period provided for by the warranty or the law, or by telephone at 2310681597 or by email to the Company's email address info@pexlivanidis.grin order to resolve this issue in one of the following ways: a) repair of the product if possible b) replacement of the product if this is possible and does not require disproportionate costs c) price reduction or d) withdrawal from the sales contract. These rights are not granted to you in a case where it is judged according to ordinary business ethics and the logic of the average prudent person that the particular defect is insignificant. If you choose to withdraw from the contract due to a defect in the product, the Company shall bear the cost of the return transport of the product. If at the time the risk passes to the you, the product is missing the contracted capacity, you are entitled to claim compensation for non-performance of contract or cumulatively with the above rights to demand compensation for any damage not covered by them. The same applies in case of provision of a defective product, which is due to the fault of the Company.

12. Commercial guarantees - is my product guaranteed by the manufacturer? Does the company provides extra warranty?
Each product is guaranteed by the manufacturer of the product, who bear the relevant responsibility (duration of 6 months).The guarantee shall not apply to any defects that are apparent or that the customer was aware or could not have been unaware of that at the time the order was placed, in particular with regard to the information provided by the Company. Beyond this warranty, the Company does not provide its own warranty or extend the manufacturer's or importer's warranty. Τhe purchase’s invoice which indicates the date of purchase is required to invoke the warranty. Otherwise, the guarantee cannot be invoked. The Company is not responsible for the compliance of the manufacturer or importer of the product with the obligations arising from the guarantee. In the event of any problem with the operation of the product, please contact directly the manufacturer or the manufacturer's representative in Greece.

13. Cancellation of order
Without limiting the customer right of withdrawal provisions for distance purchases, the order can be cancelled in the following cases:
a. Before completing the online order, during the online ordering process you can go "back" and remove the quantities of products from your cart by pressing the corresponding button.
b. If the online order has been completed, but the product has not yet been shipped, you can call 2310681597 and one of our associates will handle the cancellation of your order.
c. If your order has already been invoiced and you wish to cancel it, please contact with the Customer Service Department on 2310681597 and provide the details of your order. However, the status of the order will not change on your account page.

14. User obligations when accessing the website
14.1 
The use of our website-online store is exclusively your responsibility by using the providers selected by you.
14.2 Users of our website-online store accept that they will not use the website and the online store of the Company “PEHLIVANIDIS LAZAROS SINGLE MEMBER P.C.” to send, post, email or otherwise transmit any content that is illegal, harmful, threatening, offensive, harassing, libelous, defamatory, vulgar, obscene, violates another's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not allowed posted, copied or in any way disclosed in accordance with the law (such as confidential or confidential information), infringes any patent, trademark, copyright or other rights of third parties, contains software viruses or any other codes, files or programs designed to interrupt, damage, destroying or obstructing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and EU legislation and its provisions, may harass third parties in any way and any content and in particular software used to collect or store users' personal data.
14.3 It is also prohibited to obstruct the operation of this website and our online store, the replacement or modification of their content, such as and the transmission of viruses or other malicious software that can cause harm to the website and its users.
14.4 In the event that any violation such as those indicated above is found, the Company will notify the competent authorities of the information that will be requested according to the conditions of the Greek law.

15. Intellectual property rights/ Software-content and trademarks
15.1. 
This Website belongs to the Company under the name “PEHLIVANIDIS LAZAROS SINGLE MEMBER P.C.” and with a distinctive title "PEXLIVANIDIS SPARE PARTS" based in the Municipality of Oreokastro, 10 km from Derveni Thessaloniki, with VAT number 801998768, TAX AUTHORITY of Lagada registered in the Thessalonikis Trade and Companies Register with number 167894304000, with the phone contact number 2310681597 and email address info@pexlivanidis.gr. This website is our online store through which the products are presented by the Company for sale. The intellectual property rights insoftware and the content of the website belong either to the Company or to the beneficiaries and are protected by the current legislation on intellectual property.
15.2. The present website through which the presentation of the products is made available exclusively for personal use and browsing. Therefore, the storage or printing of its content is permitted only in this context, while reproduction is prohibited of our website or part of it, the use, copying or transfer of all or part of its content for any purpose is expressly prohibited and the Company reserves the right to exercise its legal rights.
15.3. The trademarks displayed on this website belong either to the Company itself or to other legal entities (e.g. manufacturers, importers, etc.) and the user has absolutely no right to use them without permission or consent of the beneficiaries
15.4. The Company bears no responsibility for any possible differentiation-deviation of the products from their photographic representation and does not guarantee the correctness, detail and accuracy of their description, as the description of their characteristics is based on the description given by the manufacturer / representative of the manufacturer in Greece. Thus, the photographs, graphics and description of the products offered for sale are only indicative and in shall in no way be binding for the Company. In particular the photographs illustrating the Products may differ slightly from reality due to the settings on the Customer’s screen or the lighting when the photographs were made.
15.5. The access permission granted to you on this website exclusively for personal use, does not allow any resale or commercial use of this website or its content, any collection and use of any lists, descriptions, photos or product prices, any derivative use of this Website or its content, any downloading or copying of account information for the benefit of another merchant, or any use of data mining tools, robots or similar data collection and extraction tools.
15.6. It is prohibited to reproduce, duplicate, copy, sell, resell, visit or otherwise exploit this Website or part of it for any commercial purpose, without our express written permission or the permission of the respective beneficiaries.

16. Limitation of the Company's Liability
16.1 
The content of our website is provided as it is without any other conditions or warranties for its correctness, completeness and appropriateness in relation to the purpose for which the products are available. Accessing and browsing this website is done solely at the user's responsibility. The Company's liability is limited to execution of the sale based on the provisions of the Greek Civil Code and the specific terms mentioned in this contract. It bears no further responsibility of any positive or cumulative damage that the user may have suffered, nor of course for damage to reputation, of the customership or the reputation of the buyer arising from or related to the sales contract drawn up in this online store. In addition, for failures and errors during the operation of this website, the Company bears no responsibility. The Company does not guarantee that the website with all further pages, services, options and content will be continuously provided error-free and without interruption.
16.2 The Company bears no responsibility for the delay in returning all or part of the price due to the delay of the cooperating payment service providers for the execution of the relevant order given on time by the Company.
16.3 The Company is also not responsible for any loss or damage that may be caused by denial of service attack, virus or other technologically malicious material that may infect your hardware, software, data or other proprietary material due to use of this Website or downloading of any material posted here or on any Website linked to it.
16.4 The Company and its partners make every possible effort, within the framework of technological controls that they carry out at regular intervals, so that the services, the content and transactions to take place seamlessly and without interruption and to maintain its high level of security. However, the Company is not responsible, in the event that for any reason, including the case of negligence, the operation of the website is interrupted or the access to it becomes difficult and/or impossible, despite the observed security measures, "viruses" or other harmful software are detected and transmitted to terminals of users/visitors, or if unauthorized third parties interfere in any way with the content and operation of the site, making it difficult to use it or causing problems in its proper operation or intercepting data that concern personal data of users. We are also not responsible in case of breakdown or interruption of the access to our website for reasons beyond our control, as well as for reasons due to technical or other network failure or force majeure or in fortunate events.
16.5 In any case, the user of the website is solely responsible for any damage may be caused to the Company by faulty or unfair use of the website itself or of the products and services available through it. You agree to indemnify, defend and discharge the Company and its directors, officers, employees,consultants, agents and associates, from claims of third parties, liability, damages and/or costs (including, but not limited to, attorneys' fees) arising out of or in connection with your use of the Site or from your breach of the Terms and Conditions.The Website provides you with the option to interact with social media (Facebook, Instagram etc). These may allow access and/or login to the accounts your privacy settings on these services. Before using any feature available on our Website, we recommend that you read all policies and information about the respective social media services in order to The Company bears no responsibility for any actions or omissions of any social networking service provider or for your use of the features included in their platforms. For any issue arising due to or on the occasion of the use of social media, the user must address them directly and not the Company.

17. Disclaimer of liability of the Company in relation to the ownership of trademarks, images and copyrights of third parties
The trademarks/brand names displayed on this website are the property of the Company or the respective legal entities that are their beneficiaries (e.g. manufacturers, importers and represenetatives) The use of trademarks or brand names, whose beneficiaries are other legal entities, has the sole purpose of describing the products to be made available. Such a reference in no way can be taken or interpreted as a confirmation that the specific products and services are supported by or associated with the Company in a way other than those mentioned above. You may not extract and/or re-use parts of the content of the Website without our written consent.

18. Amendment of these terms and conditions
The Company reserves the right at any time without prior notification to the users, to modify, add and remove any page of this website unreasonably.

19. Invalidity
If any term hereof is held to be invalid, voidable or unenforceable, it shall not in any way affect the force and validity of the remaining terms, which shall remain in full force. In any case, where possible, a term/sub-term or part of a term/sub-term to be considered separately in order to make the remaining part valid, the term will be construed accordingly. Otherwise, you agree that the term should be corrected and shall be interpreted as closely as possible the original meaning of the term/sub- term, according to the law.

20. Governing Law and Jurisdiction
This agreement shall be construed in accordance with Greek law and any dispute, dispute or claim arising out of or relating to this agreement, including any question regarding its existence, validity, interpretation, infringement or termination; is resolved exclusively by the competent courts of Thessaloniki. The election of Greek law may not however deprive a costumer residing outside of Greece of the enforcement of the mandatory consumer protection provision of the law of the country where the customer consumer has his/her place of residence, provided that the Company carries on its business or directs its business to that country.

21. Entire Agreement
21.1 These terms and conditions bind both the Company and the users and as a whole they 12 constitute the contract drawn up between them and prevail over all previous or current contracts with the Company. The information referred to in the Company's website are an integral part of the contract and are not changed unless expressly agreed by the parties (e.g. the customer's agreement with the Company for different time or place of delivery after contacting them by phone or email).
21.2 All of these terms are considered to be substantial and even if any term is deemed to be abusive or cancelled, the remaining terms remain in full force and absolutely binding the places.
21.3 Any tolerance or delay by the parties in exercising part or all of their rights shall not weaken their right nor expresses their waiver of said right, which can be exercised at any time, as long as there is no time limit for exercising it by law (e.g. withdrawal only within 14 days).
21.4 Our Company gives special importance to serving the needs of customers and solving any problems they have from their transactions with us. But just in case that we are unable to fully resolve any issues that you have and believe that you to any extent any of your rights are infringed by the transactions between us, you may seek to resolve any disputes by resorting to Electronic Dispute Resolution Platform (DPR) as provided for in article 14 of the Regulation 524/2013. You can submit any dispute you may have for resolution to the AED. The European Customer Center has been designated as the national contact point for the AED in Greece Greece, information about which and how to resolve disputes can be found at address ec.europa.eu/odr. You can also contact the Greek Customer Ombudsman (www.synigoroskatanaloti.gr). The above does not limit in any way the rights that we both have to resort to the competent courts.

HOURS OF OPERATION
Monday – Friday: 9:00 - 21:00
Saturday – Sunday: Closed
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